01-23-2007, 02:08 AM
When I complete all of the steps and click the last step ....the page does not change to connecting to server page. Worked fine for a week and now nothing. Help!
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01-23-2007, 01:40 PM
Hi,
the only reason this can happen is if PortraitProfessional is prevented from accessing our server http://bprocessor.anthropics.com on the internet using the standard web port 80.
Something must have changed on your computer. Did you install a new firewall or maybe an update for a firewall you had before?
Please make sure that Internet Explorer can access the internet at the time you are using PortraitProfessional.
the only reason this can happen is if PortraitProfessional is prevented from accessing our server http://bprocessor.anthropics.com on the internet using the standard web port 80.
Something must have changed on your computer. Did you install a new firewall or maybe an update for a firewall you had before?
Please make sure that Internet Explorer can access the internet at the time you are using PortraitProfessional.
09-24-2014, 09:38 PM
(09-24-2014, 12:16 PM)syedshah20 Wrote: I bought the software 2 weeks ago and they sent me the activation code so I activeted it and it worked. But today when I was trying to open it, the code was requesting again. But I lost it , i can't find the email.
Simply follow this link:
http://www.portraitprofessional.com/licenses/
Enter the requested information and you should be ready to go.
If that doesn't work for you, enter a support ticket at:
http://www.portraitprofessional.com/supp...ket_submit
State your situation and someone on the help desk will assist you.
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