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temporary tiff file needed unsupported pixel conversion
#1
I bought portrait Pro and portraitpro BODY two days ago.
I'm using them as plugins in photoshop CC release 20.0.1 under Windows 10 Home Italian language

From Lightroom i bring photo in photoshop. 
Using portrait pro is smooth: i have no problem and after Save and return the edited photo appears as layer in photoshop.
After editing photo in portraitpro BODY when I check Save and Return I'm getting an error message and I loose the edited photo!
the message I'm getting is in Italian but this is the translation
IMPOSSIBLE TO COMPLETE COMMAND "PORTRAITPRO BODY" BECAUSE TEMPORARY TIFF FILE NEEDED UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff.

any suggestion?

Thank you for help
 
#2
(11-26-2018, 10:18 PM)Same issue.  I just upgraded and it doesn\t work!  ioconfidointe@gmail.com Wrote: I bought portrait Pro and portraitpro BODY two days ago.
I'm using them as plugins in photoshop CC release 20.0.1 under Windows 10 Home Italian language

From Lightroom i bring photo in photoshop. 
Using portrait pro is smooth: i have no problem and after Save and return the edited photo appears as layer in photoshop.
After editing photo in portraitpro BODY when I check Save and Return I'm getting an error message and I loose the edited photo!
the message I'm getting is in Italian but this is the translation
IMPOSSIBLE TO COMPLETE COMMAND "PORTRAITPRO BODY" BECAUSE TEMPORARY TIFF FILE NEEDED UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff.

any suggestion?

Thank you for help
 
#3
You can download the build below as a workaround:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg
 
#4
After upgrading to ver 3.2.1. The problem with ....UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff. re-occurs .

Is there a solution in sight??

//Tomas
 
#5
Hi all... SAME issue. Cant get my edits back into PS. Same error. PortraitPro Studio 18 works great. BODY NOT. PLEASE fix ASAP! Temp file is not in folder if that helps.
Thanks!
 
#6
Hi! Same problem here! Both on Windows 10 as well as OSX 10.14
2.
Please advise! Thanks!
 
#7
Hi all,

As I mentioned in my previous reply, a workaround for this issue is to download the 3.1.1 build using the links below:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg
 
#8
(01-16-2019, 11:05 AM)ErikaAnthropics Wrote: Hi all,

As I mentioned in my previous reply, a workaround for this issue is to download the 3.1.1 build using the links below:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg

Would this workaround work for v3.22?
 
#9
Hi, I have buy this software today, and i Have the same Problem.
 
#10
I am using version 3.3.2 and having the same problem. I have photoshop CS6 32 bit version. Any ideas on how to resolve this?
 
  


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