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No support offered
DRZOBHA Offline
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#1
02-07-2011, 07:44 PM
We are encouraged to write support tickets but no one bothers to respond. This is not fair. I have sent several of them but until now no response.

My PC crushed l had to format everything. Now no one bothers its just like money gone down the drainage. Pliz respond.
 
admin Offline
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#2
02-08-2011, 09:15 AM
While in normal times we aim to reply to support tickets within 24 hours, just after a release we are dealing with a huge amount of support so it is taking longer. We do always answer all support tickets, but I'm afraid it may take a little time. Thanks for your patience.

Tony
 
DRZOBHA Offline
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#3
02-08-2011, 09:32 AM
admin Wrote:While in normal times we aim to reply to support tickets within 24 hours, just after a release we are dealing with a huge amount of support so it is taking longer.  We do always answer all support tickets, but I'm afraid it may take a little time.   Thanks for your patience.

Tony

Thanks Tony...l will be patient then
 
  


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