+- Portrait Pro Forums (https://forum.portraitprofessional.com)
+-- Forum: Community (https://forum.portraitprofessional.com/forumdisplay.php?fid=7)
+--- Forum: General chit chat (https://forum.portraitprofessional.com/forumdisplay.php?fid=10)
+--- Thread: No support offered (/showthread.php?tid=869)
No support offered - DRZOBHA - 02-07-2011
We are encouraged to write support tickets but no one bothers to respond. This is not fair. I have sent several of them but until now no response.
My PC crushed l had to format everything. Now no one bothers its just like money gone down the drainage. Pliz respond.
RE: No support offered - admin - 02-08-2011
While in normal times we aim to reply to support tickets within 24 hours, just after a release we are dealing with a huge amount of support so it is taking longer. We do always answer all support tickets, but I'm afraid it may take a little time. Thanks for your patience.
Tony
RE: No support offered - DRZOBHA - 02-08-2011
admin Wrote:While in normal times we aim to reply to support tickets within 24 hours, just after a release we are dealing with a huge amount of support so it is taking longer. We do always answer all support tickets, but I'm afraid it may take a little time. Thanks for your patience.
Tony
Thanks Tony...l will be patient then