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When do I get my token to activate the trial version that I just paid to upgrade?? Payment confirmation, but no activation info. Would like to save session I started with trial version, but no way to do it without the token. This happened the last time too. I have sent support ticket asking for the token.
Does one payment method take longer than the other? I used World Pay.
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Hi,
We're sorry that you didn't get your activation code. In a minority of cases it doesn't work. We've replied to your support ticket so we should be able to get it working for you quickly.
Tony
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Thanks Julia! All is well now, and working fine.
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My harddrive space was getting full so I uninstalled some programs and one was the trial version of Portrait Professional. I then went to open the full program and it said my Token was already used? I have sent several tickets to support and have not had a response. I am frustrated because I just bought the program two weeks ago. What can I do to get it back up and running. Thank You!
