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Portrait Pro Forums > NEW! PortraitPro Body software > Frequently Asked Questions > temporary tiff file needed unsupported pixel conversion >

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temporary tiff file needed unsupported pixel conversion
ioconfidointe@gmail.com Offline
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#1
11-26-2018, 10:18 PM
I bought portrait Pro and portraitpro BODY two days ago.
I'm using them as plugins in photoshop CC release 20.0.1 under Windows 10 Home Italian language

From Lightroom i bring photo in photoshop. 
Using portrait pro is smooth: i have no problem and after Save and return the edited photo appears as layer in photoshop.
After editing photo in portraitpro BODY when I check Save and Return I'm getting an error message and I loose the edited photo!
the message I'm getting is in Italian but this is the translation
IMPOSSIBLE TO COMPLETE COMMAND "PORTRAITPRO BODY" BECAUSE TEMPORARY TIFF FILE NEEDED UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff.

any suggestion?

Thank you for help
 
MadManAce Offline
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#2
12-11-2018, 03:07 AM
(11-26-2018, 10:18 PM)Same issue.  I just upgraded and it doesn\t work!  ioconfidointe@gmail.com Wrote: I bought portrait Pro and portraitpro BODY two days ago.
I'm using them as plugins in photoshop CC release 20.0.1 under Windows 10 Home Italian language

From Lightroom i bring photo in photoshop. 
Using portrait pro is smooth: i have no problem and after Save and return the edited photo appears as layer in photoshop.
After editing photo in portraitpro BODY when I check Save and Return I'm getting an error message and I loose the edited photo!
the message I'm getting is in Italian but this is the translation
IMPOSSIBLE TO COMPLETE COMMAND "PORTRAITPRO BODY" BECAUSE TEMPORARY TIFF FILE NEEDED UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff.

any suggestion?

Thank you for help
 
ErikaAnthropics Offline
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#3
12-11-2018, 02:10 PM
You can download the build below as a workaround:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg
 
Tomas A Offline
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#4
12-21-2018, 08:33 AM
After upgrading to ver 3.2.1. The problem with ....UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff. re-occurs .

Is there a solution in sight??

//Tomas
 
reman Offline
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#5
01-11-2019, 07:33 PM
Hi all... SAME issue. Cant get my edits back into PS. Same error. PortraitPro Studio 18 works great. BODY NOT. PLEASE fix ASAP! Temp file is not in folder if that helps.
Thanks!
 
tykhoon Offline
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#6
01-12-2019, 09:58 PM
Hi! Same problem here! Both on Windows 10 as well as OSX 10.14
2.
Please advise! Thanks!
 
ErikaAnthropics Offline
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#7
01-16-2019, 11:05 AM
Hi all,

As I mentioned in my previous reply, a workaround for this issue is to download the 3.1.1 build using the links below:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg
 
aardun Offline
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#8
04-08-2019, 02:35 PM
(01-16-2019, 11:05 AM)ErikaAnthropics Wrote: Hi all,

As I mentioned in my previous reply, a workaround for this issue is to download the 3.1.1 build using the links below:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg

Would this workaround work for v3.22?
 
apov.visualartist Offline
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#9
05-16-2019, 04:18 PM
Hi, I have buy this software today, and i Have the same Problem.
 
photoguy777 Offline
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#10
07-04-2019, 08:10 PM
I am using version 3.3.2 and having the same problem. I have photoshop CS6 32 bit version. Any ideas on how to resolve this?
 
  


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