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deactivate
alvinmatt Offline
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#1
02-29-2016, 03:49 PM
how to deactivate portrait pro so i can put it on another computer 

                                                                    thanks.
 
Mexgal Offline
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#2
01-21-2017, 06:08 PM
Did you figure this out? I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau. grrrr
 
ErikaAnthropics Offline
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#3
01-23-2017, 01:45 PM
(01-21-2017, 06:08 PM)Mexgal Wrote: Did you figure this out?  I have sent like 5 messages to their support and get no answers.  I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer.  it is very frustrating.  I am about to report them to the better business bureau.  grrrr

Hi Mexgal,

Can you give us your ticket ID so we can check your details?

To follow up on a ticket, simply log on to the support ticket system, click on the ticket ID and post a new message.
 
Isla9261 Offline
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#4
09-04-2019, 08:16 AM
(09-03-2019, 03:13 PM)fiyascoricardo Wrote:
(01-21-2017, 06:08 PM)Mexgal Wrote: Did you figure this out?  I have sent like 5 messages to their support and get no answers.  I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer.  it is very frustrating.  I am about to report them to the better business bureau.  grrrr

simply log on to the support ticket system, click on the ticket ID and post a new message.

I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau.
 
  


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