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+---- Thread: deactivate (/showthread.php?tid=4929)
deactivate - alvinmatt - 02-29-2016
how to deactivate portrait pro so i can put it on another computer
thanks.
RE: deactivate - Mexgal - 01-21-2017
Did you figure this out? I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau. grrrr
RE: deactivate - ErikaAnthropics - 01-23-2017
(01-21-2017, 06:08 PM)Mexgal Wrote: Did you figure this out? I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau. grrrr
Hi Mexgal,
Can you give us your ticket ID so we can check your details?
To follow up on a ticket, simply log on to the support ticket system, click on the ticket ID and post a new message.
RE: deactivate - Isla9261 - 09-04-2019
(09-03-2019, 03:13 PM)fiyascoricardo Wrote:(01-21-2017, 06:08 PM)Mexgal Wrote: Did you figure this out? I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau. grrrr
simply log on to the support ticket system, click on the ticket ID and post a new message.
I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau.