Portrait Pro Forums
deactivate - Printable Version

+- Portrait Pro Forums (https://forum.portraitprofessional.com)
+-- Forum: PortraitPro software (https://forum.portraitprofessional.com/forumdisplay.php?fid=3)
+--- Forum: Frequently Asked Questions (https://forum.portraitprofessional.com/forumdisplay.php?fid=16)
+---- Forum: Installing and upgrading (https://forum.portraitprofessional.com/forumdisplay.php?fid=17)
+---- Thread: deactivate (/showthread.php?tid=4929)



deactivate - alvinmatt - 02-29-2016

how to deactivate portrait pro so i can put it on another computer 

                                                                    thanks.


RE: deactivate - Mexgal - 01-21-2017

Did you figure this out? I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau. grrrr


RE: deactivate - ErikaAnthropics - 01-23-2017

(01-21-2017, 06:08 PM)Mexgal Wrote: Did you figure this out?  I have sent like 5 messages to their support and get no answers.  I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer.  it is very frustrating.  I am about to report them to the better business bureau.  grrrr

Hi Mexgal,

Can you give us your ticket ID so we can check your details?

To follow up on a ticket, simply log on to the support ticket system, click on the ticket ID and post a new message.


RE: deactivate - Isla9261 - 09-04-2019

(09-03-2019, 03:13 PM)fiyascoricardo Wrote:
(01-21-2017, 06:08 PM)Mexgal Wrote: Did you figure this out?  I have sent like 5 messages to their support and get no answers.  I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer.  it is very frustrating.  I am about to report them to the better business bureau.  grrrr

simply log on to the support ticket system, click on the ticket ID and post a new message.

I have sent like 5 messages to their support and get no answers. I got a new computer and it says my token number is already in use and I saw the question/answer that you have to deactivate the token/license number so you can then reactivate it on new computer. it is very frustrating. I am about to report them to the better business bureau.