02-20-2007, 03:12 PM
admin Wrote:Hi there,
We are currently working on a system for people to move their tokens around via a page on our website, so if you loose your token for any reason, you can disable it and generate a new one. For the moment, unfortunately, we have to do this process by hand, via email. If you are in a rush to get it running again and do have to buy it twice, we will happily refund your extra licence. Just send an email to support to get your license refunded. We can refund via paypal and worldpay. We have no desire to make money out of annoying people!
Tony
Is this how we should handle getting a new token?