[Gary]

Hi, when you send an email to support@anthropics.com we have an instant automatic reply set up which gives you some help to most common problems, and it tells you how to get in touch to our live support address. You didn't get this reply so it sounds like it was trapped incorrectly by your spam filter.

If all else fails, another way to receive a reply from us is to send a private message to any of the anthropics people you see in the forums. If you do this you should come back to the forum to read our reply to you of course.

Gary
Anthropics Technology