05-25-2017, 04:15 PM
I will tell you what the problem is...I 'upgraded' to the next version up of an application and it was very dissimilar to the trial version that I downloaded. I could not get an answer at all why the difference between the trial and full version, so I asked for a refund, which I got. I removed the version 2 software as requested and was ASSURED that the token would work with the version 1 software. But, it did not, I get version mismatches with the token and have not had access to the application for a week now.