[jasleinstein]

I am using version 10.6.1 I purchased the ver 11 upgrade. When I use the dowload manger and enter my version 10.6.1 token number I get a response "Your original license is already version 11, which is the same as your version upgrade token is for. I copied the token number straight off the version 10 purchase

any thoughts

[tebogan]

(11-06-2012, 11:34 PM)jasleinstein Wrote: I am using version 10.6.1 I purchased the ver 11 upgrade. When I use the dowload manger and enter my version 10.6.1 token number I get a response "Your original license is already version 11, which is the same as your version upgrade token is for. I copied the token number straight off the version 10 purchase

any thoughts

Pls submit a support ticket at:

http://www.portraitprofessional.com/supp...ket_submit

[Franklin]

I just upgraded today (PP11 Studio, Mac); and had a similar message but went ahead and clicked on download, it downloaded 11 no problem. (download was slow though).