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Portrait Pro Forums > PortraitPro software > Frequently Asked Questions > Buying > Email Changed and I cannot Login to Upgrade :( >

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Email Changed and I cannot Login to Upgrade :(
DaniR Offline
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Joined: Jun 2020
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#1
Exclamation  06-21-2020, 10:04 PM
I have used Portrait Pro for years and have purchased multiple upgrades. My email has recently changed though and I cannot access the old address to verify my PPro acct, nor can i access the upgraded rate for PPro19 if I use my new e- address. Support has been difficult to reach... Anyone else experience this issue and were you able to find resolution? Thanks, in advance!
 
  


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