10-21-2015, 05:31 PM
hi
i have bought the uprage v15 .
i have upgrade my token , i can access to the licence page:
https://www.portraitprofessional.com/licenses/view/
i see my product , my token , the link to download,
but when i click on the link , i have a server error message:
error 403 on firefox or
this message on chrome:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>2EEDC42BF3471D92</RequestId>
<HostId>
qrxP8/WsidHNFCFdgLT76XASrZrEcRGYk6MyGXFUQYIbzRaU6s7Sw7T5WsQabzvb
</HostId>
</Error
Also, i can't download the "http://cloudfront.portraitprofessional.com/15.0.5/PortraitProStudioSetup64_fr.exe"
The support don't answer me, or wrong solution.
See u
Birk
i have bought the uprage v15 .
i have upgrade my token , i can access to the licence page:
https://www.portraitprofessional.com/licenses/view/
i see my product , my token , the link to download,
but when i click on the link , i have a server error message:
error 403 on firefox or
this message on chrome:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>2EEDC42BF3471D92</RequestId>
<HostId>
qrxP8/WsidHNFCFdgLT76XASrZrEcRGYk6MyGXFUQYIbzRaU6s7Sw7T5WsQabzvb
</HostId>
</Error
Also, i can't download the "http://cloudfront.portraitprofessional.com/15.0.5/PortraitProStudioSetup64_fr.exe"
The support don't answer me, or wrong solution.
See u
Birk