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Impossible to download the installation software - birk - 10-21-2015 hi i have bought the uprage v15 . i have upgrade my token , i can access to the licence page: https://www.portraitprofessional.com/licenses/view/ i see my product , my token , the link to download, but when i click on the link , i have a server error message: error 403 on firefox or this message on chrome: This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>2EEDC42BF3471D92</RequestId> <HostId> qrxP8/WsidHNFCFdgLT76XASrZrEcRGYk6MyGXFUQYIbzRaU6s7Sw7T5WsQabzvb </HostId> </Error Also, i can't download the "http://cloudfront.portraitprofessional.com/15.0.5/PortraitProStudioSetup64_fr.exe" The support don't answer me, or wrong solution. See u Birk |