[Marina]

I am having a lot of trouble when I try to download a photo to enhance.
I press start and get my lists of photos. I click on a file but Portrait Pro freezes. This has only recently started happening and was working p[/size][/font]erfectly before. I have uninstalled and re-installed, but problem is still there and driving me crazy, as I can't use Portrait Pro. now.
Has anyone else had this problem or got any bright ideas as to what is happening.

Thanks...............?

[admin]

Does this happen with all photographs or just one? Which version does it happen in?

Tony

[Marina]

This was with version 6 and it happened with most photographs, but, alas........... Gary in support has solved my problem - he advised me to drag and drop, which works perfectly and is a much easier way for me than searching through picture files as I used to do.

Can't thank him enough for his prompt advice.

I can now get back to having fun with my photographs, but will keep looking on the forum (only found it because of the problem), as I learned a few other things while browsing through.

Thanks for attempting to help me.