• ¡Welcome to the PortraitPro Forum!
  • Portrait Professional is now PortraitPro!
Hello There, Guest! Login Register

Portrait Pro Forums > Community > General chit chat > No support offered >

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
No support offered
DRZOBHA Offline
Junior Member

**
Posts: 3
Threads: 1
Joined: Feb 2011
Reputation: 0
#1
02-07-2011, 07:44 PM
We are encouraged to write support tickets but no one bothers to respond. This is not fair. I have sent several of them but until now no response.

My PC crushed l had to format everything. Now no one bothers its just like money gone down the drainage. Pliz respond.
 
admin Offline
Administrator

************
Posts: 581
Threads: 30
Joined: Nov 2006
Reputation: 4
#2
02-08-2011, 09:15 AM
While in normal times we aim to reply to support tickets within 24 hours, just after a release we are dealing with a huge amount of support so it is taking longer. We do always answer all support tickets, but I'm afraid it may take a little time. Thanks for your patience.

Tony
 
DRZOBHA Offline
Junior Member

**
Posts: 3
Threads: 1
Joined: Feb 2011
Reputation: 0
#3
02-08-2011, 09:32 AM
admin Wrote:While in normal times we aim to reply to support tickets within 24 hours, just after a release we are dealing with a huge amount of support so it is taking longer.  We do always answer all support tickets, but I'm afraid it may take a little time.   Thanks for your patience.

Tony

Thanks Tony...l will be patient then
 
  


Forum Jump:


1 Guest(s)