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temporary tiff file needed unsupported pixel conversion
#1
I bought portrait Pro and portraitpro BODY two days ago.
I'm using them as plugins in photoshop CC release 20.0.1 under Windows 10 Home Italian language

From Lightroom i bring photo in photoshop. 
Using portrait pro is smooth: i have no problem and after Save and return the edited photo appears as layer in photoshop.
After editing photo in portraitpro BODY when I check Save and Return I'm getting an error message and I loose the edited photo!
the message I'm getting is in Italian but this is the translation
IMPOSSIBLE TO COMPLETE COMMAND "PORTRAITPRO BODY" BECAUSE TEMPORARY TIFF FILE NEEDED UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff.

any suggestion?

Thank you for help
 
#2
(11-26-2018, 10:18 PM)Same issue.  I just upgraded and it doesn\t work!  ioconfidointe@gmail.com Wrote: I bought portrait Pro and portraitpro BODY two days ago.
I'm using them as plugins in photoshop CC release 20.0.1 under Windows 10 Home Italian language

From Lightroom i bring photo in photoshop. 
Using portrait pro is smooth: i have no problem and after Save and return the edited photo appears as layer in photoshop.
After editing photo in portraitpro BODY when I check Save and Return I'm getting an error message and I loose the edited photo!
the message I'm getting is in Italian but this is the translation
IMPOSSIBLE TO COMPLETE COMMAND "PORTRAITPRO BODY" BECAUSE TEMPORARY TIFF FILE NEEDED UNSUPPORTED PIXEL CONVERSION: C:\Users\...\AppData\Local\Temp\PPB-filter-1543264554-QJWK.tiff.

any suggestion?

Thank you for help
 
#3
You can download the build below as a workaround:

Windows: https://www.portraitprobody.com/download...etup64.exe
Mac: https://www.portraitprobody.com/download...etup64.pkg
 
  


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