• ¡Welcome to the PortraitPro Forum!
  • Portrait Professional is now PortraitPro!
Hello There, Guest! Login Register

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Upgraded to 12 and every photo is blurry.
I was excited to upgrade and did so from the standard version to the Studio 12 version. I am horribly disappointed. Every time I open a new photo in PP 12, the photo takes on a pixelated and fuzzy appearance. Even when I choose to select "Reset to original" the photo on the right looks as if it's losing a lot of information and becomes fuzzy or splotchy.

Has anybody else noticed this same issue? I am on Windows 8, 64 bit. I've tried using a RAW image and a JPEG.

HELP! I'm sad I have to keep using PP 11 and that I've wasted the money to upgrade.

Thank you!

If you would enter a support ticket at:

Someone from the support team will be able to assist.
In the meantime, if you could post a sample before and after image, one of the users in the forum could assist.

PortraitProfessional Forum

Thank you. I will do that and in the meantime, here is a screenshot just to show the difference I'm seeing.

Attached Files Thumbnail(s)

Forum Jump:

1 Guest(s)