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+---- Thread: Upgraded to 12 and every photo is blurry. (/showthread.php?tid=4207)
Upgraded to 12 and every photo is blurry. - dwilley - 10-12-2014
I was excited to upgrade and did so from the standard version to the Studio 12 version. I am horribly disappointed. Every time I open a new photo in PP 12, the photo takes on a pixelated and fuzzy appearance. Even when I choose to select "Reset to original" the photo on the right looks as if it's losing a lot of information and becomes fuzzy or splotchy.
Has anybody else noticed this same issue? I am on Windows 8, 64 bit. I've tried using a RAW image and a JPEG.
HELP! I'm sad I have to keep using PP 11 and that I've wasted the money to upgrade.
Thank you!
RE: Upgraded to 12 and every photo is blurry. - tebogan - 10-12-2014
If you would enter a support ticket at:
http://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit
Someone from the support team will be able to assist.
In the meantime, if you could post a sample before and after image, one of the users in the forum could assist.
RE: Upgraded to 12 and every photo is blurry. - dwilley - 10-12-2014
Thank you. I will do that and in the meantime, here is a screenshot just to show the difference I'm seeing.