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unable to upgrade to ver 11
#1
I am using version 10.6.1 I purchased the ver 11 upgrade. When I use the dowload manger and enter my version 10.6.1 token number I get a response "Your original license is already version 11, which is the same as your version upgrade token is for. I copied the token number straight off the version 10 purchase

any thoughts
 
#2
(11-06-2012, 11:34 PM)jasleinstein Wrote: I am using version 10.6.1 I purchased the ver 11 upgrade. When I use the dowload manger and enter my version 10.6.1 token number I get a response "Your original license is already version 11, which is the same as your version upgrade token is for. I copied the token number straight off the version 10 purchase

any thoughts


Pls submit a support ticket at:

http://www.portraitprofessional.com/supp...ket_submit
Moderator
PortraitProfessional Forum



 
#3
I just upgraded today (PP11 Studio, Mac); and had a similar message but went ahead and clicked on download, it downloaded 11 no problem. (download was slow though).

 
  


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