06-02-2012, 01:07 PM
This is my first post but I just needed to express my frustration with this upgrade debacle. I understand software development issues and I really do want Version 11 to be as perfect as possible before release.
My frustration is that Portrait Professional has been using the free update to Version 11 as an advertising tool, dangling the carrot to get people to pay to upgrade since at least last November. That is when I paid to upgrade to edition Studio 64 with the promise of all the new wonderful features. Seven months of promises and still no update. In my opinion, this has just gone on too long, and PP has made no attempt to keep any of us who paid with our trust updated on their progress.
Please give us at least an honest progress report, because right now this is becoming more and more just a promise of vaporware that we shelled out our $$ in your support. Since we supported PP, PP should show us a little support and respect in return.
Terry Fisher
My frustration is that Portrait Professional has been using the free update to Version 11 as an advertising tool, dangling the carrot to get people to pay to upgrade since at least last November. That is when I paid to upgrade to edition Studio 64 with the promise of all the new wonderful features. Seven months of promises and still no update. In my opinion, this has just gone on too long, and PP has made no attempt to keep any of us who paid with our trust updated on their progress.
Please give us at least an honest progress report, because right now this is becoming more and more just a promise of vaporware that we shelled out our $$ in your support. Since we supported PP, PP should show us a little support and respect in return.
Terry Fisher