05-22-2012, 12:35 PM
I have to admit that I was in the wrong and I did get a response from PP via their website.
I was expecting to get an email about it but did not I had to go into the support page and view the status.
I sit corrected and apologise for that.
I do agree with your comments Franklin but I am still not happy about the lack of updates regarding version 11 though.
The response on the support call was that there was no further information.
I work in support and I know that customers are happy if they are kept updated even if the updates is along the lines of 'No news yet but please bear with us'
I was expecting to get an email about it but did not I had to go into the support page and view the status.
I sit corrected and apologise for that.
I do agree with your comments Franklin but I am still not happy about the lack of updates regarding version 11 though.
The response on the support call was that there was no further information.
I work in support and I know that customers are happy if they are kept updated even if the updates is along the lines of 'No news yet but please bear with us'