• ¡Welcome to the PortraitPro Forum!
  • Portrait Professional is now PortraitPro!
Hello There, Guest! Login Register

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Problem installing upgrade
I am having difficulty installing the updated version of Portrait Professional. I downloaded the trial version and decided to upgrade so I paid for the upgrade and an activation token was sent to me (I uninstalled version 4 when I knew that I wanted to buy version 6). When I tried to use this number I was given the error message

"The token that you entered has already been used, so cannot be used to activate this application."

I sent an email to customer service and was told to use the code on version 4. I no longer have version 4 installed. So, I sent another email (no response) and another email and another and another. Still no response. I am frustrated but don't know what else to do or who to contact. Anyone with a similar problem?
I'm having the same problem
I have a same problem from the customer service that no one can be a response to my problem. It was a bad service that I've been an experience.

Forum Jump:

1 Guest(s)