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Since I upgraded to PPV17 images brought in by plugin CS6 are extremely red and over-saturated.
I've tried disabling color management in PP preferences with no luck.
My color space in CS6 is adobe rgb. I tried making the color space in PP preferences adobe rgb-no luck.
This is very frustrating as I was not getting this issue with the previous PP version. Only V17.
This seems to be a software issue.
Any chance we can get this fixed soon please?
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does this problem with colour shift happen in windows 10
I was going to upgrade from Studio Max v 12 to the latest version 17,
but if the problem happens in windows 10 there's no point in purchasing the upgrade
Tom G
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It looks like the issue is caused by PP17 not detecting monitor colour profiles correctly on Mac. It was ok in PP15, and it's ok on Windows, as well as on Macs with the default monitor profile. Also the saved output is correct, the issue is that the colour is displayed incorrectly while you're working.
You can get a refund, and if you had upgraded you can revert to PP15 until there's a fix in place.
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Hi all, I've had the exact same problem on version 17 with a MacBook Pro. The exchange with the support has been going on for two months now. Appart from asking for more and more screen captures and useless copy paste answers the support team has been more than useless. I've tried reaching out to the mother ship but Anthropics doesn't answer the phone nor reply back.
I have tried every possible combination of color space on my source pictures as well as inside the preference color tab of portrait pro. Nothing works. Even worse, if you create a custom color background (in my case RBG 185,185,185) it will come back wrong in photoshop.
I'm sorry to say but considering the amount of money spent on license renewal we should be getting our money's worth. I urge each and every one that read this forum to put as much pressure on anthropics to resolve this issue.
All the best to everyone!
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well it looks like they MAY do something to fix the problem
maybe hire a few good programmers that know what there doing LOL
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Guys can someone please confirm that this is fixed? I don't want to spend money on it if not.