[dwilley]

I was excited to upgrade and did so from the standard version to the Studio 12 version. I am horribly disappointed. Every time I open a new photo in PP 12, the photo takes on a pixelated and fuzzy appearance. Even when I choose to select "Reset to original" the photo on the right looks as if it's losing a lot of information and becomes fuzzy or splotchy.

Has anybody else noticed this same issue? I am on Windows 8, 64 bit. I've tried using a RAW image and a JPEG.

HELP! I'm sad I have to keep using PP 11 and that I've wasted the money to upgrade.

Thank you!

[tebogan]

If you would enter a support ticket at:
http://www.portraitprofessional.com/supp...ket_submit

Someone from the support team will be able to assist.
In the meantime, if you could post a sample before and after image, one of the users in the forum could assist.

[dwilley]

Thank you. I will do that and in the meantime, here is a screenshot just to show the difference I'm seeing.