01-07-2013, 06:02 PM
(01-07-2013, 04:32 PM)Arjun Wrote: Hi RaceDog,Arjun,
It seems that this may be an issue with multiple instances of Face Sculpt changing the areas selected. Can you tell us if this was the first face you edited in this image or one of many? If possible can you send us an example to support1234@anthropics.com and mark it for Arjun. If you could go to File> Save as Session and send us the resulting file, it would be invaluable in finding out the cause and resolution to this problem.
Sorry that this has affected your use of Portrait Professional, we're looking into it and will hopefully resolve the issue in an upcoming update. As William mentioned, a workaround for this is to disable eye controls and it should remove the "ghost" eye.
Apologies again and we'll keep you updated on the resolution.
Arjun
Thanks for the response. I believe this will happen on the first face chosen if the wrong one is selected (In many tries I have made on this image, usually the first is fine, but on one face, the first try did this as well)
I am at the office at this time, but when I get home later this afternoon, I will send what you need.
Also, while not too evident with these small images, it affects the mouth as well....there is also a general blurriness to the image that is not seen in single person images.
Thanks,
Tony