12-20-2012, 11:58 AM
Hi Iscariot,
Can you please send us a copy of your RAW file so that we can diagnose what's happening? The image will be used only for testing and will be deleted once testing is complete. If that's alright with you please send a copy to support1234@anthropics.com and mark it as "D800 RAW For Arjun". If the file is too big to attach, we'd recommend using a service such as dropcanvas.com to upload and send to us.
Once again apologies that this is affecting your use of PP, but rest assured we'll do what we can to find out what's happening and what we can do to resolve it.
Arjun
Can you please send us a copy of your RAW file so that we can diagnose what's happening? The image will be used only for testing and will be deleted once testing is complete. If that's alright with you please send a copy to support1234@anthropics.com and mark it as "D800 RAW For Arjun". If the file is too big to attach, we'd recommend using a service such as dropcanvas.com to upload and send to us.
Once again apologies that this is affecting your use of PP, but rest assured we'll do what we can to find out what's happening and what we can do to resolve it.
Arjun
Anthropics Technology Ltd.