12-06-2012, 04:38 AM
(12-04-2012, 04:26 PM)Arjun Wrote: Hi everyone,I have do that many and many time and it's all the same,nothing work, not activate, many people have this problem, why?
You can recover your license by going to your licenses page here: http://pprof.com/licenses
If you enter the e-mail address that you used to purchase, it will send you an e-mail with your license details. Please note that these mails are occasionally caught by Spam filters so please check if they have been placed in your spam.
Our usual policy is that we try to reply within 48 hours to any support ticket. This can be affected by periods of increased activity such as our recent v11 release. Please do not worry as we'll try get all tickets responded to as soon as possible.
Arjun