[williamting]

anbucco, I don't know whether I am infringing any rule here. But the link to download V11 should be: http://www.portraitprofessional.com/down...tup_en.exe

I think their support response is within 48 hours. You sound like you are in despair and hopelessness. But don't worry, first rule is to be polite and state the fact and I am sure many people will help you. Grumbling and impatience will only make matter worse.