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Portrait Pro Forums > PortraitPro software > User's hints and tips > Upgraded to V11, and now PP crashes when trying to find a face >

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Upgraded to V11, and now PP crashes when trying to find a face
williamting Offline
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Posts: 397
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Joined: Sep 2011
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#2
11-25-2012, 05:10 PM
On Windows, the old version is not deleted. Are you sure that version 10 is removed?

If V10 is really deleted from your system, I would suggest that you uninstall V11 and install V10 back. I think activation will be an issue. You send a support ticket to PP and ask them to provide you with an additional activation for V10 as a standby.

I hope everything turns out fine for you. I can understand your anxiety.
 
  


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RE: Upgraded to V11, and now PP crashes when trying to find a face - williamting - 11-25-2012, 05:10 PM

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