• ¡Welcome to the PortraitPro Forum!
  • Portrait Professional is now PortraitPro!
Hello There, Guest! Login Register

Portrait Pro Forums > PortraitPro software > User's hints and tips > Upgraded to V11, and now PP crashes when trying to find a face >

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Upgraded to V11, and now PP crashes when trying to find a face
Bon Offline
Junior Member

**
Posts: 4
Threads: 1
Joined: Nov 2012
Reputation: 0
#1
Exclamation  11-25-2012, 04:05 PM
I am in a real crunch, and have submitted tickets with no response. I have a deadline of Tuesday, and have upgraded to V11 three days ago.

If an image has a large face in it, there is no problem. Everything works normally. But I have many images of a model near a waterfall, and it is a full body shot. PP is not recognizing the face, and will quit unexpectedly and returns me to LR4. It leaves a message in PP that said that it's windows closed unexpectedly, and sends a long error report to apple.

There is not even an option to put the markers on the face myself, and I've not found a way to go back to a prior version of PP. I have so much to do before Tuesday...can anyone help? Is there a setting to let me identify the face myself?

I have the latest OS on an iMac.
 
  


Messages In This Thread
Upgraded to V11, and now PP crashes when trying to find a face - Bon - 11-25-2012, 04:05 PM

Forum Jump:


5 Guest(s)