Hello,
I have been trying since yesterday to upgrade to version 8 (from version 6.1) after purchasing it through the upgrade link. After purchase, I was re-directed to a download page where my only option was to download version 6.1. I already have version pprnl-f-v6.1.2.
I have sent 2 trouble tickets to support explaining my circumstance, and they have graciously sent me 2 links to download version 6.1, which as I explained, I already have.
Am i missing a step or something here? When I install the download, it says in the installer that I am installing version 6.1.
I think maybe I am on Candid Camera, and that I shall win something if I keep playing along.
Dan
I have been trying since yesterday to upgrade to version 8 (from version 6.1) after purchasing it through the upgrade link. After purchase, I was re-directed to a download page where my only option was to download version 6.1. I already have version pprnl-f-v6.1.2.
I have sent 2 trouble tickets to support explaining my circumstance, and they have graciously sent me 2 links to download version 6.1, which as I explained, I already have.
Am i missing a step or something here? When I install the download, it says in the installer that I am installing version 6.1.
I think maybe I am on Candid Camera, and that I shall win something if I keep playing along.
Dan