[tebogan]

(11-10-2012, 08:36 PM)quiltlady1941 Wrote: I tried the trail version of Proprait Professional, and it worked well so I bought the PP11 and dowloaded it but can not get it to work... I keep getting a message that said PP has encourted a problem and needs to close, seeing I really don't know that much about computers and what my computer is running as far as how many bits 64 or 32, I'm thinking that it is running 32 bits version, I did send in a support ticket and they tried to help by having me remove and reinstall PP, still no luck.. I think now it is my computer and running a 32 bits instead of 64...does anyone know what I could do to make this work..as I said the trail version worked fine so though the one payed for would also...I was wondering if they had anything that would help run PP on a 32 bit computer...thanks

Please enter a support ticket at:

http://www.portraitprofessional.com/supp...ket_submit

Someone will there will be able to assist you.