[Arjun]

Hello All,

We're deeply sorry that this issue is affecting you and a fix for Mac is below. For users experiencing this problem on Windows, a reinstall will resolve the problem. We're working on a new build with a fix implemented but for those currently affected a fix is below:

Mac:

1. Select Finder.
2. Select "Go" from the top bar.
3. Once the drop down is visible, hold down the Option Key/Alt on non-Mac Keyboards.
4. A new "Library" option will become visible. Click on Library.
5. Now select the Folder named "Preferences".
6. In the "Preferences" folder delete any files with "PortraitProfessional" in them.
7. Run Portrait Professional again and activate.

This should bring your sliders back.

Windows:

1. Go to Control Panel> Programs & Features or Add/Remove Programs.
2. Select Portrait Professional and uninstall.
3. Reinstall & activate again.

Once again, we're deeply sorry that this has affected your use of Portrait Professional. You will soon see a new build available, which you will be notified of in the Portrait Professional Application.

Arjun