[BigMart]

This is a copy of the fix that PP sent me within a few hours of my request (it worked by the way):

This is occasionally caused whenthere is a conflict between the Trial and full
version. To fix it please follow the steps below:

Please fully remove any previous versions of Portrait Professional, including
the free trial and install it again by following these instructions:

1. Right click on Portrait Professional in your Applications folder, then send
it to the Trash.

2. Open the Finder view, then click on Go. For Mac OSX Lion, hold down the
Option key (ALT on non-Mac keyboards) and click on Library, and then
Preferences. Earlier versions of OSX prior to Lion will have the Library folder
visible in the Home Folder. Now scroll down and look for anything containing the
name "portraitprofessional" and also move it to the Trash.

3. In the Finder view, go to your home folder. Then click on Library, then
Application Support and then Anthropics. Move to trash the PortraitProfessional
folder within the Anthropics folder.

4. Then, please reinstall the full version. If you need to download the software
again please go here: http://pprof.com/licenses please enter your token
(INSERT YOUR CODE HERE) and the download links will be at the bottom of the next
page.