08-13-2012, 12:27 PM
I appreciate that but it would be good if they could provide a more realastic timescale on the release date.
I have worked on a helpdesk before and my experience is if the customers are kept up to date even if the news isn't good on a problem they are more willing to accept it rather than being kept in the dark.
If Anthropics said something like 'Due to problems encountered, the new version wont be out for another 6 months' I would be happy with that because at least I would know the situation.
Plus giving information like that stope maoners like me constantly pestering
I have worked on a helpdesk before and my experience is if the customers are kept up to date even if the news isn't good on a problem they are more willing to accept it rather than being kept in the dark.
If Anthropics said something like 'Due to problems encountered, the new version wont be out for another 6 months' I would be happy with that because at least I would know the situation.
Plus giving information like that stope maoners like me constantly pestering