02-06-2012, 01:20 AM
(02-02-2012, 04:03 AM)williamting Wrote: Hi AJ, create a support ticket and see what they can do for you. Ideally, it should be of the same version. Please do talk to support!
Well, that's an experience and a half... NOT!
No support, just a load of "answers" someone thought might fit a situation they imagined might occur. I opened a ticket and now what? That was 3 days ago. Given the time difference It looks like being a week before they what? answer? How can they answer me? They don't know who I am, just a name invented for Internet conversations.
Am I supposed to keep coming back, logging in and searching for answers before I know if they intend to give me a new 'token'? They might be cheaper than alternatives but none existent support is certainly not what professionals can deal with. Back to Alienskin for me I guess. I know I can use it on both computers with them.