Roscoe Wrote:George ........... right click on the PortraitProfessional.exe file in the main programme directory and "send it to the desktop" as a shortcut. In your Explorer, left click on any of your graphic files, keep the mouse button pressed and drag the file and drop it on the PP.exe icon on your desktop. Describe what happens.
Roscoe,
Just got back to attempting to make PP work. Tried your suggestion without luck. I can`t drag and drop into PP and continue to get error messages. So this is what I did:
removed all traces of prior installs by using Window Washer, System Mechanic(removed broken shortcuts, file fragments, defraged memory and anything else that may have associations with PP), searched windows using search function, then checked registry to make sure PP was removed completely, turned off AVG anti-virus, turned off window washer; then re-installed PP using firefox. File still dowloads as 8.95Mb of 9Mb. Today I`m going to see if there is a duplicate file hidding somewhere in the system. This is a part of the System Mechanic I have not used before but I know its full of duplicate files. Maybe the answer is there. Beginning to think my computer is bananas as I can open pictures in PP from time to time.
George