[George H]

Gary Wrote:Hi George,

you should open the ppnothumbs.zip file with winzip, and you will see there is a single file inside. If you double-click this file you will see some windows warnings, and if you allow everything to go ahead then an extra piece of data will be applied to your registry that will tell Portrait Professional to behave slightly differently when you open files.

Also, for drag and drop you should drag from the standard windows file explorer.

regards,
Gary
Anthropics

Gary
Just getting back to trying things, still having problems after uninstalling,cleaning machine again. PP lets me work on the samples or one of my photos then reverts to error messages and closes. Found the ppnothumbs.zip files in the registry using the search assistant: under Microsoft files/Search assistant/ACRMru/5603 and 5604, when I opened them they ask for a modification or a binary value. Do you think this is were the problem lies? Sorry I have to do this hit and miss style as I'm a novice and need to quit and go to work.
George