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PRO 6 VERY UPSET
#2
mike080 Wrote:Just a few days ago I emailed P/P ask what Updates I would get if I purchased P/P Max 5 and got no reply.

I too find Anthropics' upgrade policies a bit alarming. In fact, I authored a forum thread to that effect here, just last month:

http://www.portraitprofessional.com/Foru...hp?tid=139

In my case, I purchased version 4.2.5 in late April, only to find out that to upgrade to V5 in early June would require the purchase of a (discounted) license upgrade. After barely 6 weeks of ownership, I found that a bit off-putting. Ultimately though, I did upgrade to v5 on June 21, 2007.

Now, barely 4 weeks after my last paid upgrade, V6 is released - and wouldn't you know it - it's a paid upgrade also. Grrrrr...

So, I've owned the product for all of 3 months. The original cost was $39.95. My V5 upgrade cost was (discounted to) $19.95. Now, according to the upgrade page, the V6 upgrade is going to be an additional $29.95.

So, if I were to upgrade to V6, I'd have almost $90 in a package that was I purchased 3 months ago for less than $40.

Honestly, the current policies make things feel more like a subscription than a license.

I like the product, but unless the upgrade policies (and more specifically, the version incrementing policies) are made more clear and more customer friendly, I think I'll have to step off of this ride.

Jeff
 
  


Messages In This Thread
PRO 6 VERY UPSET - mike080 - 07-30-2007, 11:02 PM
RE: PRO 6 VERY UPSET - jgodfrey - 07-31-2007, 08:40 PM
RE: PRO 6 VERY UPSET - mike080 - 08-01-2007, 11:52 AM
RE: PRO 6 VERY UPSET - Gary - 08-07-2007, 04:04 PM
RE: PRO 6 VERY UPSET - scorpio_e - 08-10-2007, 10:07 PM

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