[Gary]

Hi, the lack of email response back to you is definitely caused by your mail provider which is msn. Please contact them if you need this fixed.

For the registry problem, this is a problem that we have had 2 reports of from people using Vista. We don't know why this effects only a tiny minority of people, but the solution was to create a shortcut to Portrait Professional and choose the options to run this in XP mode, and also with administrator privileges.

Please let me know if this works for you.

regards,
Gary
Anthropics Technology