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Frustrated with lack of customer service
#5
We always send a reply. If you don't receive it, this is because a spam filter or other measures on your email address or mail server are preventing our replies from getting to you.

In answer to your other question about updates, we offered free lifetime updates to version 4.XX of Portrait Professional. This is similar to many other software licenses, and it means you can get all ugrades and bug fixes to version 4 of Portrait Professional for free. To upgrade to version 5 we offer a special upgrade price that you can see from our web site.

We can't offer free upgrades to new major versions of Portait Professional due to the huge cost in research and development that is represented by a new major version.

regards,
Gary
Anthropics Technology
 
  


Messages In This Thread
RE: Frustrated with lack of customer service - Gary - 06-22-2007, 09:14 AM

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