[jgodfrey]

admin Wrote:Our upgrade policy is that we give free upgrades to any minor releases of the version you have bought (e.g. v4.1 to v4.2).

Hi Tony,

Thanks for the info and the clarification. That policy sounds reasonable and fairly standard, though there is typically a clause that would allow a free upgrade to individuals who purchased the previous version within some time frame near the end of its life-cycle. I'm not suggesting that my case should our should not fall inside such a "grace period", just that it seems normal for many software upgrade policies...

admin Wrote:We feel the upgrade price to v5 is quite generous, as we are charging only $10 more than the difference in price between the two products. Version 5 is priced higher than version 4 because we've added lots of features to improve the results and give you a faster work-flow. However, as from today, for a limited time, we're putting the price of v5 down to $49.95, so the upgrade price will be only $19.95.

All good points - thanks. I guess I may have to ckeck out v5...

Thanks again.

Jeff