05-15-2007, 05:50 AM
I tried to contact customer support three times. each time receiving the following automated reply:
-----Original Message-----
From: Mail Delivery System [mailto:postmaster@win1.anthropics.com]
Sent: Monday, May 14, 2007 7:10 PM
To: ecb@socalsunshine.com
Subject: Delivery Confirmation
With reference to your message with the subject:
"RE: Token problem"
Your message was successfully delivered to the following addresses:
<support@portraitprofessional.com>
-------------------------------------
I emailed both email addresses listed for support and never got a reply. I even tried emailing the sales@antropics.com since that was the address that sent me the original email after purchasing the software. Still, no luck!
Browsing through the site looking for a way to contact the company I found the forum. I saw numerous posts from other frustrated customers complaining of unanswered emails and sadly noticed that all "Gary - administrator" replies kept blaming the sender of the email and his/her spam filters.
Gary, could it be that your email server is not really working the way it should???? I for one have no spam filter in place and have been trying for the past couple of weeks to contact support and never received a reply.
-----Original Message-----
From: Mail Delivery System [mailto:postmaster@win1.anthropics.com]
Sent: Monday, May 14, 2007 7:10 PM
To: ecb@socalsunshine.com
Subject: Delivery Confirmation
With reference to your message with the subject:
"RE: Token problem"
Your message was successfully delivered to the following addresses:
<support@portraitprofessional.com>
-------------------------------------
I emailed both email addresses listed for support and never got a reply. I even tried emailing the sales@antropics.com since that was the address that sent me the original email after purchasing the software. Still, no luck!
Browsing through the site looking for a way to contact the company I found the forum. I saw numerous posts from other frustrated customers complaining of unanswered emails and sadly noticed that all "Gary - administrator" replies kept blaming the sender of the email and his/her spam filters.
Gary, could it be that your email server is not really working the way it should???? I for one have no spam filter in place and have been trying for the past couple of weeks to contact support and never received a reply.