03-21-2011, 08:17 PM
bbryant Wrote:I upgraded from PP9 to PP10. Everytime I load a picture with CS4, the program (PP10) crashes. I get an error message saying that the program must close. I opened a ticket and was told to uninstall & reinstall the software. I've done that at least 10X's and it still is not working. I am desparate to resolve this right away...even to the point of just returning to the PP9 version if I can find a way to do that. HELP ME PLEASE!!!!
I had a problem like that and found that the program really didn't install th plugin. I had to physically copy the plugin from the portrait professional folder and copy it to my plug in dirctory for CS. Once I did that all was fine.
gooch