[Leo]

Hi Annie,

I am pasting a step-by-step guide so that you can try the manual activation, which will allow you to install the latest version on your computer without internet access. Open a support ticket if you need another activation added to your token.

The first thing to do is get the downloaded installation file on to your computer without Internet connection, which can be done with a memory stick or a CD. You can download it here:
http://pprof.com/get


Please go to your computer without Internet connection, run the install file and select Manual Activation. You will see your system fingerprint, which is a bundle of letters and numbers in groups of four.

Click the Copy to Clipboard button and open your notepad (Start - at the bottom of you screen, All Programs, Accessories, NotePad). Hold the keys Crtl + V to paste it. Save the document as key.txt

Now, go to your computer with Internet connection and go here:
http://www.portraitprofessional.com/activate/

Open your file key.txt and copy (Edit, select all, then Crtl + C keys) and Paste (Ctrl + V keys) the key into the box system fingerprint. Then, enter your token.
Click the Get key button, then the Download key button.
Copy the ppkey.txt file to your CD or memory stick drive and get the file onto your computer without Internet connection.

On your computer without Internet, run the install file again. Select Manual Activation. Open the ppkey.txt file and go to select all (Edit, select all). Then, Edit, Copy.

If you click the Paste Key from Clipboard button, Portrait Professional will activate your license.

Warm regards,
Leo
Anthropics Technology