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Frustrated with lack of customer service
#2
When you send an email to support@anthropics.com or support@portraitprofessional.com you will automatically receive a reply that tells you how to get in touch with a real person, and that is normally me. I will then send you a token and information on how to download the software.

If you don't get the automatic reply it will be because of spam protection at your mailbox. This seems to be a particular problem for yahoo, aol, and comcast email addresses although it will also depend on your personal settings. When this happens I try sending the same emails from various other email accounts until something gets through. Another way to contact us is with a private message in the forums.

I am now responding to you with a private forum message, and I'll send some emails to you with the information you are requesting.

regards,
Gary
Anthropics Technology
 
  


Messages In This Thread
RE: Frustrated with lack of customer service - Gary - 04-11-2007, 10:00 AM

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