04-11-2007, 02:23 AM
One week ago my hard drive was reformated and had to reinstall all of my programs (yuck). When I tried to reinstall Portrait Professional I was told that my token was no good. That was OK I just sent off an e-mail requesting a new one. No response. Waited a day (keep in mind this happened on a Wednesday) and sent another mail. Still no response. I have now sent 5 e-mails and 8 days have passed with no customer support. There is no phone number for me to call and I don't know what to do. Any suggestions?