02-07-2011, 03:00 PM
It's possible you are close to running out of memory. This is an issue we are working on and hope to have a fix out soon. If you are having problems with V10, you can go back to V9 while we sort them out. To go back to version 9, simply go to the license manager: http://www.portraitprofessional.com/licenses/ enter your V9 license and you will be able to download and install version 9.
Tony
Tony